Effective Date: 30-06-2025

Natural World Remedies (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our ecommerce website, purchase our products, or otherwise engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase or create an account.
  • Non-Personal Information: Browser type, device information, IP address, and browsing activity collected through cookies and analytics tools.
  • Optional Information: Information you provide voluntarily, such as responses to surveys, testimonials, or feedback.

2. How We Use Your Information

We use your information for the following purposes:

  • To process transactions, deliver products, and manage orders.
  • To communicate with you about your orders, promotions, and updates.
  • To improve our website, products, and services.
  • To personalize your shopping experience.
  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Trusted third parties that assist us with payment processing, shipping, marketing, or IT support.
  • Legal Authorities: When required by law or to protect our rights and safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing and shopping experience. Cookies help us remember your preferences, track your cart, and analyze website traffic. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, or destruction. While we strive to secure your information, no method of transmission over the internet is entirely secure.

6. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request corrections or updates to your information.
  • Opt-out of marketing communications at any time.
  • Request deletion of your personal information, subject to legal and contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any information.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Natural World Remedies

admin@naturalworldremedies.co.za
0105004310

Your privacy is important to us, and we are committed to ensuring transparency and trust.